FAQs for Moog Group, Keller Williams Capital Partners, powered by PLACE

Frequently Asked Questions
Here is a list of frequently asked questions (FAQs) of the team at Moog Group, Keller Williams Capital Partners, powered by PLACE. This real estate team has been helping people buy, sell and invest in real estate for over 20 years. 

About the Moog Group

Who is the Moog Group? The Moog Group is a top-performing real estate team serving Columbus and Central Ohio. Led by Team Lead and Operator Glenn Moog, a Realtor® with more than 20 years of experience and consistently in the top 1% of agents in Greater Columbus, the team includes dedicated buyer specialists, listing experts, operations staff, and marketing professionals focused on delivering exceptional client results.

What is Keller Williams Capital Partners? It is Moog Group's brokerage. Every real estate team operates under a licensed brokerage. The brokerage is legally responsible for all transactions (sales and purchases), ensuring that the agents follow state laws, regulations, and ethical standards. Think of the brokerage as the umbrella that legally enables the team to operate.

What does “Powered by PLACE” mean? Being “Powered by PLACE” means the Moog Group has access to industry-leading technology, systems, training, and support from one of the most advanced real estate platforms in the country. This allows clients to benefit from a higher level of service, enhanced data insights, superior marketing, and a streamlined experience from start to finish.

Where does the Moog Group serve? We support clients throughout Columbus and Central Ohio, including Franklin, Delaware, Union, Fairfield, Licking, and Madison counties, as well as many surrounding communities. See a more comprehensive list of communities we serve below.

Buying a Home

How can the Moog Group help me find a home? Our team offers full-service buyer representation, including personalized home searches, access to off-market opportunities, expert negotiation, guided showings, and step-by-step support from pre-approval through closing.

Do I need to be pre-approved before seeing homes? It’s strongly recommended. Pre-approval helps you understand your budget, strengthens your offer, and positions you to act quickly in a competitive market. We can connect you with trusted local lenders if needed.

Does it cost anything to work with a buyer’s agent? In most cases, no. Buyer agent compensation is negotiated as part of the offer and can be paid in several ways depending on the structure of the transaction. We’ll walk you through all options so you understand your choices before you begin.

Can you help me purchase new construction? Absolutely. Having buyer representation for new construction is critical, as the builder is looking out for their own interests, not yours. We regularly work with builders across Central Ohio and can represent you throughout the process—at no additional cost to you—so you have an expert advocating for your best interests.

Do I have to sign a buyer's agreement? Yes. Legally, we cannot show a home to a potential buyer without a buyer's agreement signed. The length of time of the buyer's agreement is negotiable.

Selling a Home

How does the Moog Group market my home? We provide a full-service, strategic marketing plan which can include: Professional photography, videography, and drone media - Staging consultation - Digital advertising and social media campaigns - Listing syndication to top real estate platforms - Private agent outreach and network marketing - Real-time showing feedback and analytics

How do you determine the right price for my home? We use a combination of market data, neighborhood trends, comparable sales, property condition, and strategic pricing models to position your home competitively while maximizing your return.

How long will it take to sell my home? Time on market varies by location, price point, and market conditions. We’ll provide a realistic timeline based on current trends in your area.

Do you offer staging support? Yes — we provide professional guidance to help your home show at its best, whether that involves simple adjustments, light staging, or full-service staging options.

Working With Us

What sets the Moog Group apart from other real estate teams? - Top 1% production in Greater Columbus - More than 20 years of local experience - A team-based approach for better responsiveness and expertise - Advanced technology, systems, and marketing through PLACE - Deep community knowledge and strong local relationships - A proven track record of results for both buyers and sellers

How do we get started? Contact us any time for a consultation. Whether you’re buying, selling, or just exploring options, we’re here to help. Call or text Glenn Moog at 614-412-5242, email at GlennMoog@KW.com and visit ColumbusMoogGroup.com. 

General Questions

Do you work with relocation clients? Yes. We have done lots of relocation work. We assist clients moving into or out of Central Ohio and can coordinate virtual tours, market education, area insights, and referrals nationwide.

Can you recommend contractors, inspectors, lenders, or other professionals? Yes, we have very strong relationships with trusted local partners and are happy to connect you with these vetted resources.

Do you work with investors? Yes. Not only do we work with investors but there are a few of us on the team that are investors ourselves, so we have personal and professional experience and insights. We work with both new and experienced investors on single-family homes, multi-unit properties, and portfolio strategies.

Communities & Service Area

Franklin County / Columbus-area Suburbs: - Columbus (including downtown, Clintonville, Olde Towne East, German Village, etc.) - Upper Arlington - Westerville - Worthington - Dublin - Hilliard - Grove City - Gahanna - Reynoldsburg - Groveport - New Albany - Plain City

Delaware & Union Counties: - Powell - Delaware - Lewis Center - Sunbury - Marysville - Plain City

Licking County: - New Albany - Pataskala - Granville - Newark - Heath - Buckeye Lake

Fairfield County: - Pickerington - Canal Winchester - Lancaster

Madison County & Surrounding Areas: - London - West Jefferson

How far do you cover? We generally focus on Columbus and Central Ohio, covering major suburbs, adjacent counties, and surrounding communities. If you’re interested in a property outside these areas, feel free to reach out — we may still be able to help, or connect you with a trusted partner.